Community : Unanswered Threads - GuitarPort Online Subscriptions / Online Store Orders

Auto renew surprise

support@line6.com — Sat, 21 Nov 2009 21:47:15 GMT

Greetings,

I just received my credit card statement and see I auto renewed Guitar port for $79.99. Please cancel this subsriction as it is not used and I was not aware you would auto bill me. Consider being more professional and send an email 30 days before auto billing someone in the future.

Subscription query

support@line6.com — Sat, 21 Nov 2009 16:21:45 GMT

Hi guys,

I've had a GPO subscription now for a couple of years but I've noticed that this month (November) my monthly direct debit charge has suddenly increased by $4.00, so I was just wondering what this was for.

Cheers,

Dave Town

Guitarport lessons - can't navigate

support@line6.com — Wed, 18 Nov 2009 05:06:54 GMT

Hi -- I got a trial subscription for guitarport..

I'm trying to get to the blues lessons and I click on "click here" from the main page, which takes me to "Learning" and I click on "Blues" and "Intermediate"...after that when I click on any lesson, it just comes right back into the same page.

Frustrating !!

Anybody got the same problem ?

-- Von

Guitarport Online

support@line6.com — Tue, 17 Nov 2009 12:21:34 GMT

Hello,

Recently I've bought the Line 6 Guitarport RiffTracker. Now that I've installed the necessary software I decided to activate the tryout version of Guitarport Online. When I actually startup GearBox and click on GuitarPort online it gives me an error (for more details, check the attachment). When I check my account the evaluation is activated and running, but not on a piece of equipment (for more details, check the attachment). Now when I actually select Add Hardware Device and select the GuitarPort it gives me the following error:

There was a problem (Error 799)
The hardware device you selected is already associated with a service.

So I was wondering what I was actually doing wrong here.

Yours sincerely,

Jeroen Slooven

guitarport installation

support@line6.com — Tue, 17 Nov 2009 11:54:04 GMT

Greetings,

I'm having problem installing my GuitarPort on my laptop. I have the 2.5 version and my operating system is Win Vista Bus.

What should I do?

Please advise. I would highly appreciate your help on this matter.

Thank you

Raymond Merheb

raymonx@hotmail.com