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2871 Views 17 Replies Latest reply: Jul 17, 2011 11:01 PM by Nick_Mattocks RSS
Utensil Just Startin'
Utensil
21 posts since
Jul 29, 43467
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Jul 1, 2011 9:28 AM

Jtv 59 switch issue resolved?

Hi   I'm planning on buying a black jtv59 (korean) which has just come into stock with sweetwater. I wanted to check if all the switch issues are resolved as I travel a lot and it would be greatly inconvenient for me to send the guitar back. Can you advise as to the status of the jtv59 switch issue.  Regards  Karan

  • ozbadman Gear Head
    ozbadman
    1,474 posts since
    Apr 17, 2008
    Currently Being Moderated
    Jul 1, 2011 10:11 AM (in response to Utensil)
    Re: Jtv 59 switch issue resolved?

    Hi Karan,

     

    It looks like as long as it has the new switch, the issue seems to be resolved.

     

    In all likelihood it would have the new switch and you'd be fine. If you're travelling a lot though, my advice would be that once you purchase the guitar, unscrew the backplate behind the switch which won't affect your warranty. Have a look at the switch. The old switches were right-angled,  and took up all of the space in the cavity. The new switches are straight-through and a lot smaller, so they only take up the left side of the cavity.

    • Utensil Just Startin'
      Utensil
      21 posts since
      Jul 29, 43467
      Currently Being Moderated
      Jul 1, 2011 10:33 AM (in response to ozbadman)
      Re: Jtv 59 switch issue resolved?

      Hi Ozbadman  They told me the serial number is W101200187, any chance you can tell if this is one has the newer switch?  Please let me know  Regards  Karan

      • StuartMcLeod Just Startin'
        StuartMcLeod
        16 posts since
        Aug 28, 2009
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        Jul 1, 2011 1:10 PM (in response to Utensil)
        Re: Jtv 59 switch issue resolved?

        Don't bet on the switch being OK............I got my 59 two weeks ago and while it does have the new smaller switch it started playing up pretty quickly with the already well documented problems and eventually stopped working properly this week so it's getting sent back for repair tomorrow.   It's serial number is W110100478 which is presumably newer than the one you're looking at?

  • RichRenken Iknowathingortwo
    RichRenken
    1,917 posts since
    Apr 19, 2008
    Currently Being Moderated
    Jul 1, 2011 12:11 PM (in response to Utensil)
    Re: Jtv 59 switch issue resolved?

    Utensil wrote:

     

    Hi   I'm planning on buying a black jtv59 (korean) which has just come into stock with sweetwater. I wanted to check if all the switch issues are resolved as I travel a lot and it would be greatly inconvenient for me to send the guitar back. Can you advise as to the status of the jtv59 switch issue.  Regards  Karan

    Rich here, product manager for JTV and customer advocate at Line 6. If that 59 just came into stock, it will have the new switch and would most likely have the flux cleaning rework done. We reworked all 59 at the end of May. So again, if they are just receiving it, you should be fine.

     

    Sorry to any of you guys who had to deal with this. Thank you for hanging in there.

  • Utensil Just Startin'
    Utensil
    21 posts since
    Jul 29, 43467
    Currently Being Moderated
    Jul 6, 2011 9:00 PM (in response to Utensil)
    Re: Jtv 59 switch issue resolved?

    Hi

     

    could anyone at line 6 check the records to see if a JTV-59 with serial W101200187 has had the switch replaced and the flux work also checked? Or if it's only just had the switch replaced or neither. I'm sure this would be in the repair records.

     

    Would really appreciate it as I don't want to buy it without knowing.

  • fatandugly Just Startin'
    fatandugly
    19 posts since
    Apr 15, 2007
    Currently Being Moderated
    Jul 16, 2011 7:59 PM (in response to Utensil)
    Re: Jtv 59 switch issue resolved?

    This issue is clearly NOT resolved as people (including me) are still having the problem with the "new" batch. Received my JTV59 on 7/7, ordered from GC months ago, and it started switching models randomly today. Serial #110100184. You can hear it (and my aggravation) here:

     

    http://www.youtube.com/watch?v=pc6NIB7wtNY

     

    Am I going to have to send this thing back? What a mess...

    • Nick_Mattocks Best of the Best
      Nick_Mattocks
      9,065 posts since
      Mar 26, 2007
      Currently Being Moderated
      Jul 17, 2011 7:41 AM (in response to fatandugly)
      Re: Jtv 59 switch issue resolved?

      fatandugly wrote:

       

       

       

      Am I going to have to send this thing back?

       

       

      If you have switching problems, then yes - it will need to go to an Authorised Service Centre or to Line 6 to be repaired.

       

      Nick

      • sequiam Just Startin'
        sequiam
        1 posts since
        Mar 26, 43511
        Currently Being Moderated
        Jul 17, 2011 8:01 AM (in response to Nick_Mattocks)
        Re: Jtv 59 switch issue resolved?

        I just received my JTV-59 from Sweetwater this week.  The pickup selector switch did not work (i.e. change models)

        at all in Variax mode.  Also, the guitar started changing models randomly.

         

        It literally took minutes to find these problems.  Doesn't anyone do QC on these guitars.

         

        While I love several Line 6 products and am still excited about the Variax concept, this is really a poor job by Line 6.

         

        These products should be on stop ship.  I am going to ask Sweetwater to take it back.  It feels like an experiment still.

         

        $1,500 is too much to be a beta tester.

        • Nick_Mattocks Best of the Best
          Nick_Mattocks
          9,065 posts since
          Mar 26, 2007
          Currently Being Moderated
          Jul 17, 2011 9:52 AM (in response to sequiam)
          Re: Jtv 59 switch issue resolved?

          sequiam wrote:

           

          I just received my JTV-59 from Sweetwater this week.  The pickup selector switch did not work (i.e. change models)

          at all in Variax mode.  Also, the guitar started changing models randomly.

           

          It literally took minutes to find these problems.  Doesn't anyone do QC on these guitars.

           

          While I love several Line 6 products and am still excited about the Variax concept, this is really a poor job by Line 6.

           

          These products should be on stop ship.  I am going to ask Sweetwater to take it back.  It feels like an experiment still.

           

          $1,500 is too much to be a beta tester.

           

          Does your guitar have a cream or black pickup selector switch tip?

           

          With the possible exception of the black JTV-59 which I believe has always had a black selector switch tip, I think most switches that have been replaced or replaced pre-delivery to end users have a black switch tip.

           

          It's disappointing for sure, but you are right to remain excited about these guitars IMO.  The switch issue whilst very visible and key to normal operation when an alternative switching method is not available (e.g. POD X3 Live/HD500 etc...) probably actually represents less than 0.1% of the total guitar and electronics although it seems for some to be causing a major problem and that is undeniably annoying and inconvenient for those people.  However, with a replacement switch fitted you should not experience further problems

           

          Either Sweetwater or Line 6 will look after you regarding this issue.  You may find it quicker to return your guitar directly to Line 6 for this to be resolved.  You should probably give them a call tomorrow between 9am and 5pm Pacific Time to arrange a suitable resolution - I know that around 12 noon to about 3pm is probably their busiest time.

           

          Line 6 - North America

          Line 6, Inc.

          Agoura Road

          Calabasas, CA 91302-1921

           

          Main Phone#: (818) 575-3600

           

          Main Fax#: (818) 575-3601

           

          Nick

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